Shipping policy

Shipping policy

All orders are processed within 1 to 4 weeks after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Average pocessing time is 10 days.

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

We make our best to ship to any country woldwide. If you have any doubt with availability for your country or with the announced shipping cost, please contact us before placing your order at sticks.ab@proton.me.

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. AB Sticks is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at sticks.ab@proton.me with your name and order number, and we will look into it for you.